Clarity Express Privacy Policy

Last Updated: {11/05/2025}

Clarity Car Washing LLC (“Clarity Express,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information, including your phone number, when you use our services.

1. Information We Collect

We collect the following types of information when you interact with our services:

  • Name, phone number, email address, and address

  • Vehicle information

  • Appointment and service history

  • Communication preferences

  • Information submitted through our website, booking forms, or customer support

We do not sell or share your personal information with third parties for marketing.

2. How We Use Your Information

We use your information to:

  • Schedule and manage mobile car wash services

  • Send appointment reminders, arrival window notifications, and same-day availability alerts

  • Respond to messages such as YES, STOP, and HELP

  • Provide customer support

  • Improve our operations and customer experience

Messages are strictly service-related and not promotional.

3. SMS Messaging & Consent

By providing your phone number, you consent to receive service-related SMS messages from Clarity Express.
You may opt out at any time by replying STOP.
Reply HELP for assistance.

We honor opt-outs immediately. We do not message customers who have opted out unless they opt back in by replying START or manually re-enrolling.

4. Data Protection

We use industry-standard security measures to protect your information. Although no system is perfect, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell customer data. We may share limited information with service providers solely for operational purposes (e.g., SMS delivery, scheduling). All vendors agree to protect your data.

6. Your Rights

You may request to:

  • Access your data

  • Update your information

  • Delete your information

  • Change messaging preferences

Contact support@claritycarwashing.com for requests.

7. Contact Us

For questions about this Privacy Policy or your data, contact:
support@claritycarwashing.com